Technology is the key to sales efficiency, but a human touch seals the deal in the automotive industry.
While automation holds immense potential to streamline processes, it's clear from our market research and expertise that high-ticket items still necessitate authentic human interaction. Many automotive sales teams are leaving significant revenue on the table by neglecting this balance.
At ddx, we have developed the tools and programs to be successful in the change of this transformation.
1. Automation for efficiency:
We help you leverage AI-powered technology to automate prep work, such as lead identification and initial sales pitch preparation, previously handled by sales managers and CRM teams. This allows for a more efficient allocation of resources, focusing on high-potential leads.
2. Human touch for effectiveness:
We support to level up your experienced sales professionals to engage directly with customers, ensuring a premium, personalized experience, especially in the crucial stages of appointment booking and closing deals. The agency model adds a layer of complexity, requiring a clear delineation of roles between automated systems and human interaction.
The goal: combining AI-driven software with hands-on training to empower automotive OEMs and dealership groups to optimise their sales and marketing strategies.
Our programs deliver measurable results with both short term (weeks) and long term (years) benefits.
In my experience, the most successful automotive sales strategies are those that seamlessly integrate technology with human expertise. While technology can significantly enhance efficiency, it's the personal connection that truly closes deals.
Witnessing the transformation when teams find this balance is truly rewarding.
How are you balancing automation and human interaction in your automotive sales strategy?
Let's discuss how ddx can help your team achieve a higher ROI.
Contact the ddx mobility team today.
Discover how we can tailor these strategies to your specific needs and unlock the full potential of your EV loyalty sales.
Piet Demaeght
Piet leads our international team of automotive and mobility experts at ddx mobility, combining deep industry knowledge with technology and innovation. He brings 15+ years of international experience in Automotive and Financial Services, incl. BMW Group, BNP Paribas, Deutsche Börse and TD Bank.
pieter@ddxtransformation.com
Stephen Hebditch
Stephen is globally recognized for his expertise in the automotive industry and is an authority on customer retention. His journey has taken him through leadership roles at Porsche Finance, Rover Finance, BMW Group Head Office as Head of Customer Retention and Keyloop / FISC.
stephen@ddxtransformation.com
Let's start a conversation
If you’d like to know more about how ddx can help your business, or run a digital transformation assessment for your business, feel free to reach out to ddx.